How to Write a hospitality CV

A hospitality CV needs to communicate reliability, customer focus and teamwork very quickly. Employers in hospitality environments often review applications at speed, so clarity and relevance matter more than long explanations.

This guide explains how to write a hospitality CV that shows you can deliver consistent service in fast-paced, people-focused roles.

What Employers Look for in a Hospitality CV

Hospitality employers are usually assessing:

• customer interaction skills

• ability to work under pressure

• teamwork and flexibility

• reliability and professionalism

Your CV should make these qualities easy to identify at a glance.

Structuring a Hospitality CV

Professional Profile

Use your profile to summarise:

• the type of hospitality environments you’ve worked in (hotels, restaurants, events, leisure)

• your level of experience

• the strengths you bring to customer-facing roles

A clear structure is essential. For guidance on presenting information clearly, see our CV Writing Tips resource.

Experience and Responsibilities

Rather than listing every task, focus on:

• customer interaction

• teamwork and coordination

• handling busy periods or challenging situations

This shows how you contribute to the overall guest experience.

Skills That Matter in Hospitality

Prioritise skills such as:

• communication

• problem-solving

• adaptability

• attention to detail

Avoid generic lists — relevance matters more than volume.

Hospitality and Customer Experience Roles

Many hospitality roles overlap strongly with customer service positions. If your experience includes complaint handling, guest recovery or service improvement, you may also find our Customer Service CV guidance useful.

FAQs

How long should a hospitality CV be?
One to two pages is usually sufficient, depending on experience.

Should I include temporary or seasonal roles?
Yes. Hospitality employers value practical, hands-on experience.